AMP Air Blowing Cool Air On Hot Chocolate At Lessiters

Food Production
Commercial
VRF

Overview

Lessiter’s Chocolate Factory is one of the few independent chocolatiers in the UK, famed for its beautiful truffles. As part of a planned expansion, the factory wanted to increase the size of its café, The Secret Truffletier, so it could welcome more guests and display their chocolate through a new glass frontage.

CER Limited were appointed the task of managing cooling and refrigeration in this exciting development, and they approached us for help in supplying the necessary units.

Challenges

The new café expansion posed a number of challenges. Firstly, the glass frontage of the building means it is prone to heating up in summer – so a powerful cooling system was needed. There was also a need for fresh air to be supplied into the café to ensure guests were kept comfortable. CER Ltd also needed a cost-efficient system to ensure value for the project.

Finally, as it is customer-focused, all aspects of the heating and cooling system had to be made aesthetically pleasing and non-disruptive.

Process

CER Limited approached AMP Air with these challenges in mind, comfortable in the knowledge we could help. We have a longstanding relationship that has been built on trust and efficiency and CER Ltd trusted our recommendations for Panasonic products that would hit the mark. To supply the building with adequate heating and cooling we supplied a 2 pipe VRF system. For fresh air to keep customer’s comfortable, we provided a 2 PAW air-to-air heat exchanger.

Once the building’s shell was completed, all of these systems were delivered on time by AMP Air and then installed with utmost care by CER with aesthetic value in mind. All ducting and pipework was exposed and therefore had to be pristine.

Results

CER’s work was well received by the client and they were extremely complimentary of both our Panasonic systems and our customer service. Commenting, Paul Sniders of CER said: “We have a great relationship with Rachel at AMP Air. We love dealing with AMP. It’s flawless from top to bottom. We talk about what we need with Rachel and then we trust her to recommend the right system. Delivery is always on time and after-sales is great with knowledgeable support provided to all of our guys on site.”

On the Panasonic range, Paul recognised the fact that historically, Panasonic is not a known name in the UK refrigeration market: “I was an engineer for 10 years and I’d seen a handful of Panasonic products. However, thanks to AMP Air it is now establishing itself as a good product and meets all of our expectations. Our residential customers particularly like it because their wall-mounted units are particularly quiet.”

With all-important chocolate and customer happiness at stake, AMP Air’s Panasonic products and CER’s excellent installation has meant that Lessiter’s chocolate factory now has an efficient and appealing heating and cooling system.

We love dealing with AMP. It’s flawless from top to bottom. We talk about what we need with Rachel and then we trust her to recommend the right system. Delivery is always on time and after-sales is great with knowledgeable support provided to all of our guys on site.

Paul Sniders - CER Limited